Returns & Exchanges
At Kave Home Singapore, we want you to love your space, which is why we offer a flexible return policy for items that don't quite fit your vision. If you are not completely satisfied with your purchase, you can initiate a return within 14 days of delivery provided the items are in their original condition.
Return Process
- 1.Request a Return
Log in to your customer account and select the order you wish to return, or contact our customer service team with your order number and photos of the item.
- 2.Wait for Approval
Our team will review your request within 48 hours to ensure the item meets our return criteria and confirm the eligibility for a refund or exchange.
- 3.Schedule a Collection
Once approved, we will coordinate a professional furniture collection service to pick up the item from your home at a scheduled time that suits you.
- 4.Receive Your Refund
After the item reaches our warehouse and passes inspection, your refund will be processed back to your original payment method within 7 to 10 business days.
